We expect and anticipate that your experience with the ATI LIVE Member Portal will be valuable, rewarding, and from a technical point-of-view, trouble-free… However, with a membership site which hosts countless instructional and live class replays (and constantly growing), and serving this exclusive content to hundreds of members at any given time, the technical complications can be significant.
Unfortunately this means that occasionally there will be glitches in the system. This could possibly relate to logging in, page/video loading times, and being served the content in a way it was designed to be served.
Rest assured that if and when these issues may arise, we will be working feverishly in the background to rectify any bugs, and give you the membership experience you deserve.
To date, we have pin-pointed some issues that a few members have been experiencing. Fortunately these are relatively easy to navigate and we have provided a troubleshooting guide found below to help if you are experiencing any similar problems.